13 Ways to Fix OneNote Crash in Windows 11\iOS 16\iPadOS 16
- Jerry Cook
- Updated on 2023-01-03 to  Apps
I installed the iPadOS 16 beta on my iPad 11” (2023), and OneNote was working well. After last night’s update to iPadOS 16, OneNote crashes when launched. How do I fix OneNote from crashing?
OneNote is one of the most useful apps in the Microsoft ecosystem. Microsoft calls it “Your Digital Notebook” and it’s an apt way of describing it. A cross-functional app that takes care of all your note-taking needs! Be it brainstorming ideas with your friends or a to-do list, OneNote allows you to keep everything sorted. Having said that, I noticed a few user complaints around the OneNote crash in Windows 10\iOS 16\iPadOS 16.
In this article, I am going to cover the top 13 ways to fix the OneNote crash in Windows and iOS devices. But before we get into that, let’s quickly look at a few types of OneNote Crash.
- Part 1: Types of OneNote Crash
- Part 2: 8 Ways to Fix OneNote Crash in Windows
- Part 3: 5 Ways to Fix OneNote Crash in iOS 16 & iPadOS 16
- Friendly Reminder: Recover Lost Data After OneNote Reinstall
Part 1: Types of OneNote Crash
- OneNote won’t open Windows 10
- OneNote not opening, working
- OneNote error 0x803d0013
- OneNote can not connect to the Internet
- OneNote not syncing
Part 2: 8 Ways to Fix OneNote Crash in Windows
Let’s look at a few answers to “How do I fix OneNote from crashing?” for Windows devices.
- Way 1: Run PowerShell in Windows
- Way 2: Delete the settings.dat File
- Way 3: Force Sync OneNote
- Way 4: Reinstall Microsoft
- Way 5: Click the + Button
- Way 6: Delete OneNote Cache
- Way 7: Create A New Account
- Way 8: Reset OneNote
Way 1: Run PowerShell in Windows
PowerShell is like a second Windows command prompt that is super powerful. In case you aren’t familiar with the tool, here’s what PowerShell is.
PowerShell is a scripting language that is primarily made for tech junkies and IT professionals. In short, PowerShell can be used for configuration management and task automation. You can use it to automatically alter your Windows device’s controls to carry out things like repair external storage devices, among many other things.
So, if the data corruption is causing the OneNote crash, you can fix it by running PowerShell in Windows. Here’s how you can do it!
- Step 1: Search for “Powershell” in the Windows search box. Right-click on the “Windows PowerShell” and select the “Run as administrator” option.
Step 2: Copy and paste the following command in your Windows PowerShell window - “get-appxpackage *microsoft.office.onenote* | remove-appxpackage”. Hit the “Enter” key.
- Step 3: Now, enter the following command and hit the “Enter” key: “remove-appxprovisionedpackage –Online –PackageName Microsoft.Office.OneNote_2014.919.2035.737_neutral_~_8wekyb3d8bbwe”
Once you have run both the commands in your Windows PowerShell window, try opening the OneNote app on your Windows device. The OneNote crash should be fixed by now.
Way 2: Delete the settings.dat File
Another reason behind the OneNote crash in Microsoft Windows is the corrupted settings.dat file. You can follow the steps mentioned below to delete this file and fix your OneNote crash.
Step 1: Open the “Run” dialog box by clicking one “Windows” key followed by the “R” key. Type in “%localappdata%” (without the quotes) and hit “Enter”.
- Step 2: You will find the “settings.dat” file in the following directory: Packages -> Microsoft.Office.OneNote_8wekyb3d8bbwe - > Settings. Select the “setting.dat” file when you see it and hit the “Delete” button.
Once you’ve deleted the above-mentioned files, try opening your OneNote app. The OneNote crash problem should be fixed by now.
Way 3: Force Sync OneNote
If your OneNote app crashes when syncing, one way of fixing it is by forcing OneNote to sync. You can do it by adding a blank page in the OneNote app on your Windows device. It’s quite a simple trick but it works.
Here’s how to do it.
- Step 1: Go to the “Sections” option and select the “Add Section” option.
- Step 2: Once done, click on the “Add Page” option to add a new page.
Step 3: Add a test title in the “Title” section. Restart the OneNote app.
Adding a new page to the OneNote app on your Windows device forces syncing of the app and fixes the OneNote crash issue.
Way 4: Reinstall Microsoft
If all the above-mentioned solutions don’t fix your OneNote crash on your Windows device, you can try installing Microsoft Office 365. This will reset the settings for the entire suite of Microsoft Office apps and should fix your OneNote crash issue. Don’t worry! If your data is backed up to the cloud, you won’t lose any of it.
Way 5: Click the + Button
The OneNote crash issue in Windows or Mac is caused by a variety of reasons (some of which I’ve discussed in the introduction). This is why there are many different ways to fix this problem as well. One of these ways is clicking the “+ tab” while your notes load in the OneNote app. This automatically will allow signing in and accessing your notes again!
Way 6: Delete OneNote Cache
To personalize a seamless experience for their users, most apps store cache and so does OneNote. This could be one of the reasons behind your OneNote crash issue. You can delete it to fix the OneNote crash on startup or during syncing.
Here’s how to do it:
- Step 1: Open the “Run” dialog box as you did in Way 2. Type in “OneNote /safeboot” and hit the “Enter” key.
- Step 2: Click on the “Clear cache” option when you see it, followed by the “Delete Settings” button. This will delete any program preferences that might have been saved in the OneNote app.
Once you’re done, restart the OneNote app. This should fix the OneNote crash problem you’re facing on your Windows device
Way 7: Create A New Account
If your user account gets corrupted, the easiest way to fix the OneNote crash on your Windows device is to create a new account.
In this section, I’ll show you how to create a new account on the OneNote app.
- Step 1: Go to the “Settings” section on your Windows device and click on the “Accounts” option.
Step 2: Click on the “Other user” or the “Other people” option. From the right pane, click on the “Add someone else to this PC” button
- Step 3: Click on the “I don’t have this person’s sign-in information” option, followed by the “Add a user without a Microsoft account” option.
- Step 4: You’ll be prompted to create a new account. Enter the information and hit the “Next” button.
Once you’ve created a new account, you can transfer your data from your older account (the one that was corrupted) to your newer account.
Way 8: Reset OneNote
Another way to fix the OneNote crash is to reset the app. Here’s how you can do it.
- Step 1: Open “Settings” in your Windows device, and click on “Apps”.
Step 2: Find OneNote in the list of apps and click on it. Hit the “Advanced Options” button.
Step 3: Click on the “Reset” option, followed by the “Reset” button in the popup that appears.
Once done, reopen the app and see if OneNote still crashes when syncing. Now that we’ve covered the different fixes for the OneNote crash on Windows, let’s look at the quick 4 fixes of the “OneNote keeps crashing” problem for iOS 16 & iPadOS 16.
Part 3: 5 Ways to Fix OneNote Crash in iOS 16 & iPadOS 16
- Way 1: Turn Off Auto Sync
- Way 2: Restart iPhone
- Way 3: Enter Recovery Mode with A Free Software Tool
- Way 4: Check Deleted Notes & Recycle Bin Folder
- Way 5: Reinstall OneNote
Way 1: Turn Off Auto Sync
One of the common reasons when OneNote crashes when syncing is due to trouble syncing large files that were originally created on PC on iPads or iPhones. So, the easy fix for this is to turn off sync.
Here’s how to do it:
- Step 1: Open the OneNote app on your iPad and go to the “Settings” option.
- Step 2: Navigate to the “Sync” tab and turn off the “Auto Sync Attachments” option when you see it.
This will turn off auto-sync and should fix the OneNote crash problem that you are facing on your iPadOS 16 & iOS 16.
Way 2: Restart iPhone
Most software-related issues are solved by restarting your device and you can try it out to fix the OneNote crash. If you aren’t familiar, here’s how you can restart your iPhone.
- Step 1: Long press the “Home” button and one of the two “Volume” buttons on your iPhone.
Step 2: Wait for 30 seconds once you’ve dragged the slider. Long press the “Side” button till you see the Apple logo on your screen to restart your device.
This is one of the basic OneNote crash fixes but it works!
Way 3: Enter Recovery Mode with A Free Software Tool
You can enter recovery mode on your iOS 16 & iPadOS 16 devices using a free software tool to fix the OneNote crash. One of the most popular iOS repair and recovery tools out there is - UltFone iOS System Repair.
UltFone iOS System Repair is a DIY recovery and repair tool that works like magic. It helps you fix over 150+ Apple issues and has many super useful free-of-cost features as well. The best part is that it supports the latest iOS 16 & iPadOS 16.
Here’s how you can fix the OneNote crash using the free feature of the UltFone Repair tool.
Step 1 Download the UltFone iOS System Repair tool on your Windows PC or Mac and connect your iPhone or iPad via a USB connector.
Step 2 Click on the “Enter Recovery Mode” from the main interface of the tool.
Step 3 Click on the “Enter” button and voila! Your iDevice is now in Recovery mode.
You can now recover the OneNote app to the last instance of when the app was working perfectly fine. This should fix the OneNote crash on your iOS device.
Way 4: Check Deleted Notes & Recycle Bin Folder
One of the most common reasons for the OneNote crash issue is the deleted notes that end up corrupting the app. So, you can check the Delete Notes folder of the app and permanently delete the unwanted notes to fix the OneNote crash on your iOS 16/ iPadOS 16 device.
Here’s how you can do it:
- Step 1: Open the OneNote app on your iPad. Select the “View” tab and click on the “Deleted Notes” option. Please note that this option may appear as “Recycle Bin’ for some users.
- Step 2: Go through the deleted notes that you see to check if there is something you’d want. If not, select the notes, and click on the “Permanently Delete” option.
Once you have emptied the “Deleted Notes” folder, restart the OneNote app. The OneNote crash problem should be fixed by now.
Way 5: Reinstall OneNote
Another reason behind the OneNote crash can be the corrupted installation file of the app. So, you can try re-installing the app to fix it. Here's how you can do this.
Long press on the OneNote app on your screen and click on the “Cross” button to delete the app. Once deleted, go to the App Store and download the OneNote app again.
Friendly Reminder: Recover Lost Data After OneNote Reinstall
During the entire process of fixing the OneNote crash, there may be times when you’d lose your entire collection of notes. This is where things can get a bit tricky.
Just think about it! Months and years of notes just disappeared. This is exactly why you must have a data recovery solution by your side. Among dozens that I’ve used, UltFone Windows Data Recovery works seamlessly!
This tool is specially designed to recover your data on your Windows devices. Here are a few of its top features:
- It helps you recover data from your Windows computer, SD card, USB drive, and other storage devices.
- It supports more than 1000 file types including documents, photos, videos, etc.
- Compatible with the latest version of Windows - Windows 11 (32 & 64 bit).
Now that you know the basics about the OneNote app, let’s quickly look at how to use this tool to recover data from your Windows devices.
Step 1 Download and launch this tool on your Windows laptop. Choose the location from where you lost your files and click on the “Scan” button.
Step 2 Depending on the size of your files in the drive you’ve selected, the scanning process might take a while. Once the scan is complete, you’ll see all the files (including the lost ones).
Step 3 Preview the file you want to recover and if it is the correct one, select it and click on the “Recover” button.
See how easy it is to recover lost data using the UltFone Windows Data Recovery tool.
The Final words
In this article, we covered the top 13 ways to fix the OneNote crash, both for Windows and iOS devices. I hope this helped you fix the issues with the OneNote app that you were facing. Entering in recovery mode with UltFone iOS System Repair is a worthwhile and free tool. If none of the above fixes work for you, you can uninstall the app and use the UltFone Windows Data Recovery to recover your important files.