How to Fix iOS 17 Face ID Not Working
Apple's Face ID facial recognition system is a convenient way to unlock your iPhone and authorize purchases. However, some users have reported issues with Face ID not working after upgrading to iOS 17.
There are a few reasons why you may be having trouble getting Face ID to recognize your face on your iPhone running iOS 17. This can be frustrating if you rely on Face ID to quickly access your phone and apps.
In this article, we'll walk through some troubleshooting steps you can take to get Face ID working again on iOS 17. With a few simple fixes, you can get Face ID to recognize your face once more and restore full functionality. Read on for steps to fix face ID not working iOS 17.
- Part 1. Why is My Face ID Suddenly Not Working on My iPhone?
- Part 2. How Do You Fix Face ID When It Doesn't Work?
- Solution 1. Check Supported Devices
- Solution 2. Verify Face ID Settings
- Solution 3. Do not Cover TrueDepth Camera
- Solution 4. Review Face ID Permissions for Third-Party Apps
- Solution 5. Reset Face ID and Set it Up Again
- Solution 6. Reset All Settings
- Part 3. Ultimate No.7 Solution to Fix iOS 17 Face ID Not Working
- Part 4. People Also Ask about iOS 17 Face ID Not Working
Part 1. Why is My Face ID Suddenly Not Working on My iPhone?
Some people may ask "why is my face id not working?" There are a few common reasons why Face ID may suddenly stop working on your iPhone running iOS 17:
- Software bugs or glitches after upgrading to iOS 17
- The TrueDepth camera has been blocked or obstructed
- Face ID has been temporarily disabled after too many failed attempts
- Changes to your facial appearance are interfering with Face ID recognition
- Hardware issues with the TrueDepth camera system
Most Face ID problems after upgrading to iOS 17 are likely caused by software bugs or glitches that can be fixed by troubleshooting the device. Hardware issues with the TrueDepth camera are less common.
Part 2. How Do You Fix Face ID When It Doesn't Work?
Solution 1. Check Supported Devices
Face ID requires specific iPhone and iPad models to work properly. Make sure you have a supported device before troubleshooting further.
Follow these steps to check if your device supports Face ID:
- Verify you have an iPhone X or newer. Face ID is only available on iPhone X and later models. Older iPhones like the iPhone 8 do not have Face ID capabilities.
- For masking wearing support, you need an iPhone 12 or 13 model. Only iPhone 12, 13, and 14 models can unlock with Face ID while wearing a mask.
- For iPads, Face ID is only supported on iPad Pro 11-inch, 11-inch 2nd gen, and iPad Pro 12.9-inch 3rd and 4th gen models.
- Check that you have updated to at least iOS 12 which first introduced Face ID.
- If you have an older unsupported iPhone or iPad model, Face ID will not be available. You will need to use a passcode instead of Face ID.
Solution 2. Verify Face ID Settings
Double check that Face ID is properly set up and enabled in your device settings. Incorrect settings could prevent Face ID from working.
Follow these steps to fix face ID not working on iOS 17:
- 1. Open Settings and tap Face ID & Passcode.
- 2. Check if you see the "Reset Face ID" option. If so, Face ID is already set up. If not, you may need to set up Face ID from this menu.
- 3. Ensure the Face ID toggles are enabled for iPhone Unlock, iTunes & App Store, Apple Pay, and Password AutoFill.
- 4. Toggle these on if they were disabled. Proper Face ID functionality requires these settings to be on.
- 5. Tap Reset Face ID if available and re-register your face data. This can clear up issues from a faulty face registration. Ensure you are using a face angle that Face ID recognizes during setup.
Solution 3. Do not Cover TrueDepth Camera
The TrueDepth camera system needs to be able to clearly see your face for Face ID to work. Make sure it is not blocked or obstructed.
Follow these tips to fix iOS 17 face ID not available:
- Do not cover the TrueDepth camera area at the top of your iPhone screen with your fingers, cases, or other objects when trying to unlock with Face ID.
- Clean the TrueDepth camera lenses gently with a soft cloth if they have dust, fingerprints, or other debris blocking them.
- Remove any accessories or cases that may be covering up the TrueDepth camera area.
- Ensure long bangs, hats, or glasses frames are not hanging down in front of your eyes or nose, which can obstruct the TrueDepth camera view.
Solution 4. Review Face ID Permissions for Third-Party Apps
The Face ID permissions settings for third party apps can sometimes cause issues with Face ID recognition. Double check these settings.
Follow these steps to fix face ID not working after update:
- 1. Go to Settings > Face ID & Passcode > Other Apps
- 2. Review the list of apps you have previously given Face ID access to.
- 3. Tap on any app and ensure the Face ID toggle is enabled if you want that app to have access.
- 4. Disable Face ID access for any apps you don't use or don't want to have access.
- 5. Toggle off Face ID for all apps, then toggle it back on for selected apps.
- 6. If Face ID stopped working with a particular app, try toggling its Face ID access off and back on.
Solution 5. Reset Face ID and Set it Up Again
If Face ID is still not working, resetting Face ID entirely and setting it up fresh can often resolve issues.
Follow these steps to fix face ID not working after iOS 17 update:
- 1. Go to Settings > Face ID & Passcode. Tap "Reset Face ID". This will delete your existing face data.
- 2. Restart your iPhone completely after resetting your Face ID. After your phone reboots, go back to Settings > Face ID & Passcode.
- 3. Follow the on-screen prompts to set up Face ID from scratch. Position your face in the on-screen circle from multiple angles during setup.
- 4. Keep your eyes open and your head directly facing the camera during setup for best results. Only one face can be registered with Face ID at a time.
Solution 6. Reset All Settings
Resetting all device settings can clear up any corrupted settings that Face ID not setting up properly.
Follow these steps to fix iOS 17 face ID issues:
- 1. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings
- 2. This will reset all settings on your device back to factory defaults. Your data and content will remain.
- 3. After resetting settings, you'll need to reconfigure Face ID by going to Settings > Face ID & Passcode.
- 4. Tap "Set Up Face ID" and register your face again following the on-screen instructions.
- 5. Reset All Settings maintains your apps and data but clears potentially corrupted settings.
Part 3. Ultimate No.7 Solution to Fix iOS 17 Face ID Not Working
Having persistent problems with Face ID stopped working on iOS 17? Before giving up or taking your iPhone into the store, try using UltFone iOS System Repair as an ultimate troubleshooting tool.
UltFone iOS System Repair is designed to fix over 150+ different iOS system issues, including problems with Face ID recognition after upgrading to iOS 17. The software can repair the iOS system without losing any data or settings.
Key advantages of UltFone iOS System Repair include the following:
- Repairs iOS issues like iPhone face id not working without data loss
- Fixes stuck devices, boot loops, black screens
- 1-click to enter/exit recovery mode
- Downgrade iOS 17 easily
- Reset iPhone without password or iTunes
- Safe repair process for all iOS versions & iPhone models
The standard repair in UltFone targets the system files responsible for Face ID, fixing errors that cause it to malfunction in iOS 17. Follow these steps to successfully fix face ID no longer working.
- Step 1 Download and install UltFone iOS System Repair on your computer. Connect your iPhone running iOS 17 using a USB cable and open the program. Click "Start".
- Step 2 When prompted what you want to do, select "Standard Repair" to fix Face ID issues. This will repair the iOS system files related to Face ID.
- Step 3 Before repairing, click "Download" in UltFone to get the latest iOS 17 firmware for your iPhone model. Save it somewhere on your computer.
- Step 4 Once the firmware is downloaded, click "Start Standard Repair". This will begin the process of fixing Face ID on your iOS 17 device. Let the repair run fully - it may take a few minutes.
- Step 5 When the repair is complete, your iPhone will reboot. Open Settings and test Face ID by re-setting it up. It should now be working properly again to unlock your phone or authorize purchases.
Part 4. People Also Ask about iOS 17 Face ID Not Working
Q1. Can water damage cause Face ID to not work?
Yes, water damage can cause Face ID to stop working properly on an iPhone. The sensors and cameras used for Face ID can be damaged by water exposure.
Q2. How much does it cost to fix Face ID?
The cost to fix Face ID on iPhone can be high if you go through Apple, but third-party software like UltFone iOS System Repair provides an affordable option to fix Face ID issues.
Face ID is an incredibly useful feature on iPhones, allowing you to securely unlock your device and authorize purchases with just a glance. However, it can be frustrating when Face ID stops working properly after updating to iOS 17. The good news is that there are several troubleshooting steps you can take to get Face ID functioning again.
Software tools like UltFone iOS System Repair provide an affordable way to fix many common Face ID problems without losing data or making an appointment at the Genius Bar.