Top Ways to Fix Mail App Not Working on iPhone After iOS 13.2/13.1 Update

As soon as the iOS 13 upgrade was introduced for iPhones, several users rushed to update their phones to it. Just like the beta version of this upgrade, the phones which got upgraded to iOS 13 also have a lot of issues. Many iPhone users are facing functionality issues on their iPhones after the upgrade.

After upgrading their devices to iOS 13, several iPhone users have reported that the mail app has started behaving oddly. This can turn out to be pretty annoying, especially if your everyday work relies on this app. Are you one such iPhone user who is experiencing this issue? Do not worry! There are ways in which each of these mail app bugs can be fixed. Read on to know more about the solutions for such a problem.

Part 1: Top 7 iOS 13 Mail App Issue and Solutions

Here, we list 7 problems with the highest frequency and the solutions to help you to solve them as easy as possible.

Issue 1: iOS 13 Mail ‘No Sender’ bugs

If your iPhone’s Mail app is showing “No Sender” bugs after being launched, you can try out the following solutions to fix it.

Solution 1: Force Quitting the Mail App

The process for force quitting the Mail app is different for the different iPhone models.

force quit mail
  1. 1. To force quit the Mail app on an iPhone with Face ID and no Home button, swipe from the screen bottom and hold your finger there till the Switcher appears on the screen. Navigate to the Mail app and swipe this up to force quit the app.
  2. 2. To force quit the Mail app on an iPhone with Home button, launch Switcher by double-clicking the Home button. Once you find the Mail app, swipe it upwards to quit.

After this, try opening your Mail app and check.

Solution 2: Force Restarting iPhone

The method of force restarting iPhone varies for every model of iPhone. Follow the method given below to know how to do this.

force restart
  1. 1. For force restarting iPhone 8 and later models, you will have to press and hold the Volume Up, Volume Down and Power button till you see the Apple logo appear on the screen.
  2. 2. For force restarting iPhone 6 and older models, you will have to press both the Home as well as the Power button and hold both buttons until you see the Apple logo appear on the screen.

After force restarting the iPhone, open Mail app and check if the problem persists.

Issue 2: Mail Aren’t Getting Synchronised

You are able to open the Mail app on your iPhone but the mails are not getting synchronised? No problem! Try out these two solutions below and the Mail app on your iPhone will start synchronising the mails without any issue.

Solution 1: Delete Your Email Account and Add it Again

If you are sure that all the other Settings on your iPhone is okay but the mails are still not getting synchronised, try deleting your email account and add it again using the steps mentioned below.

  1. 1. From the main menu of your iPhone, go to “Settings”.
  2. 2. Select the option “Mail, Contacts, Calendars”, pick the email account and tap on “Delete Account” option.
  3. 3. Go to the “Mail, Contacts, Calendars” option again from “Settings” and add the email account again by following the on-screen instructions.
delete account

Solution 2: Delete the Mail App and Reinstall it

You can also try deleting the Mail app and reinstalling it by following the steps mentioned below.

  1. 1. Tap the Mail app and hold it till the apps on the Home screen start jiggling.
  2. 2. Tap the cross mark on the Mail app and tap on “Delete” and tap on the Home button after this.
  3. 3. Go to the App Store, search for Mail app and tap on the download icon right in front of it.
remove mail app

Open your Mail app after trying out these solutions, you will see that your mails are getting synced now.

Issue 3: Mail App Screen Turns White

If you are trying to open your Mail app on iPhone but all it is showing is a white blank screen, you can try out the below solutions which have already been explained in detail in the above sections.

  1. 1. Force quit the Mail app.
  2. 2. Force restart your iPhone.
  3. 3. Delete your email account and add it again.
  4. 4. Delete the Mail app and reinstall it.

These solutions should fix the issue of the Mail app on your iPhone turning white when opened.

Issue 4: Mail App Indicates at the Bottom of the Screen, Network Offline

If your Mail app seems to be functioning alright but the bottom portion of the screen keeps showing “Network Offline”, you can try the solutions given below to ensure that your iPhone is connected to a stable internet connection.

Solution 1: Check the Network Coverage Area

  1. 1. First, turn on and turn off the cellular data on your iPhone by navigating to “Cellular Data” from “Settings”.
  2. 2. If in case your cellular network is of a different region altogether, check if the data roaming is enabled by going to “Settings” > “Cellular” > “Cellular Data Options” > “Data Roaming”.
data roaming

Solution 2: Check for Updates in the Carrier Settings

If in case you have inserted a new SIM card on your iPhone, you would have to download the carrier settings of the new network carrier.

To get the information about your cellular network carrier, go to “Settings” > “General” > “About” and check the information which is given right in front of “Carrier”

If in case an update is available, you would be able to see an option for update when you navigate to “Carrier Settings” from “Settings”.

carrier settings iphone

Solution 3: Take out and Reinsert the SIM Card

It may be possible that the SIM card has not been inserted properly in the iPhone. To avoid any problems due to this, take the SIM card out, place it correctly in the holder and reinsert it.

Solution 4: Reset Your Network Settings

You can also try resetting the Network Settings on your iPhone. For doing this, go to “Settings” > “General” > “Reset” > “Reset Network Settings” and the network settings on your iPhone would be reset completely.

reset network settings

Solution 5: Contact Your Carrier

If none of the above solutions seems to solve the problem, and you know for sure that the issue with the Mail app on your iPhone is due to the internet network, you can give a call to the customer support of the cellular carrier which you are using. Ensure that your cellular connection is active and that no other issue on that front is prevalent.

Solution 6: Check the Router if Connected to a Wireless Network

If in case your iPhone is connected to a wireless network, there may be some issues with the internet router due to which the problems may be persisting in several apps including the Mail app. Turn your router on and off and check if the network connection works fine. You can confirm this by connecting your iPhone to another wireless network and checking if the problem in the Mail app persists.

Issue 5: No Message Selected

If no messages are getting selected on the Mail app and there are no hardware issues on your iPhone, you would have to follow the following solutions which are explained in detail in the above sections.

  1. 1. Force quit the Mail app.
  2. 2. Force restart your iPhone.
  3. 3. Delete your email account and add it again.
  4. 4. Delete the Mail app and reinstall it.

If in case you suspect that there may be an issue with the hardware components of your iPhone like the screen, you would have to contact the nearest Apple Support store for further assistance.

Issue 6: Where are Mailboxes (Sent, Trash, ...)

If the Mail app on your iPhone is not showing any mailboxes, there can be three possible issues. Either there may be some problems with the Mail app, the network connection may not be stable or it can be possible that the email provider’s server is down. For solving this issue follow the solutions given below which have been detailed in the sections above.

  1. 1. Force quit the Mail app.
  2. 2. Force restart your iPhone.
  3. 3. Delete your email account and add it again.
  4. 4. Delete the Mail app and reinstall it.
  5. 5. Check the network connection of the cellular carrier or the wireless network to which your iPhone is connected

These solutions can surely fix the problem of the mailboxes not appearing on the Mail app on your iPhone.

Issue 7: Email App Turns Blank After Update to iOS 13

The issue of the Mail app turning blank after the iOS 13 software update is a pretty common issue. This can be fixed by making use of the solutions listed below which have been explained step by step in the above sections.

  1. 1. Force quit the Mail app.
  2. 2. Force restart your iPhone.
  3. 3. Delete your email account and add it again.
  4. 4. Delete the Mail app and reinstall it.

Open your Mail app after trying out each of these solutions and check if the issue persists.

Part 2: One-Stop to Fix Mail App Not Working after iOS 13 Update Without Data Loss

Instead of trying out each of the solutions given above one by one, get rid of any kind of technical glitches with the help of iOS System Repair. This is an excellent tool which can be used to fix any kind of minor as well as major technical issues on your iOS devices. It offers a simple way to quickly fix all the issues which have arisen in the iOS 13 updated iPhones without any data loss. You can follow the steps given below to use this app to fix the Mail app on your iPhone.

Free Download For Win 10/8.1/8/7/XP Secure Download Free Download For macOS 10.15 and below Secure Download

Step 1: After installing the tool, launch it and connect your iPhone to your PC or Mac.

Step 2: Select “Repair Operating System” from the main interface.

repair operating system

Step 3: Click on “Fix Now” option in the next window. You can use the Deep Repair option if the Standard Mode does not fix the issue on your iPhone.

click fix now

Step 4: Download the latest Firmware package by clicking on “Download”.

Step 5: Click on “Repair Now” and the progress of the repair can be viewed on the screen.

repair now

Once done, you would be notified immediately.

 
   
 
 
Free Download For Win 10/8.1/8/7/XP Secure Download Free Download For macOS 10.15 and below Secure Download

Conclusion

After the recent update of iOS 13, several iPhone users have reported plenty of technical glitches on their iOS devices. One of the most common problems faced by the users of iOS 13 updated iPhone is the Mail app not functioning properly. You can make use of the solutions detailed above to fix this problem. Opt to fix the issue of mail app bug not working properly with the help of iOS System Repair for a much efficient, faster and easier way.

Fix Any iOS 13 Update Prolems At Your Fingers
iOS system repair