Move to iOS Not Working/Connecting? Find the Solutions Here

1.Restart Both Android and iPhone

As surprising as it may sound, but sometimes a simple solution like restarting both the devices will instantly fix the “move to iOS app not working” issue. When you’ll reboot your devices, it’ll automatically clear the cached files and prepare them for data transfer.

Android: To restart your Android device, press-and-hold the “Power” button and tap the “Restart” icon. Wait for a few seconds and let the device restart automatically.

iPhone: On your iPhone, however, you’ll have to first power-off the device and then manually turn it on for a successful reboot. Here you can find the steps to restart iPhone for different models:

• Restart iPhone 12/11
• Restart iPhone X
• Restart iPhone 7/8
• Restart iPhone 6

Once the devices are successfully rebooted, simply check if “move to iOS” not working issues is prevailing or not.

2.Check Wifi Connection on Both iOS and Android

Keep in mind that “move to iOS” will only work if both the devices are connected to a stable Internet connection. Check “Network Settings” on Android as well as iPhone and make sure they are connected to your Wifi network.

In case, the Wifi is not working properly, go ahead and reboot the Wifi router. This will reset the Network connection and you’ll be able to transfer data using Move to iOS without any interruptions.

3.Confirm the Compatibility of Your Devices

If your device is not compatible with the app, you’re most likely to encounter the “move to iOS not connecting” error. Like any other application, even “move to iOS” requires a minimum system requirement to function properly.

Your Android device should be running Android 4.0 (Kitkat) or higher whereas your iPhone must have iOS 9.0 or higher. In case, your devices don’t meet the minimum software requirement, “move to iOS” won’t connect and you’ll have to look for a different method to transfer data between them. For Android users, go to Settings and About phone to check your current Android versions, while iOS users can check by going to Settings>General>About.

4.Turn on Airplane Mode

In many cases, your smartphone’s network connectivity may interrupt the normal “move to iOS” functionality, causing the app to stop working. That’s why it’s always a great strategy to turn on Airplane mode on both devices before connecting to “Move to iOS”. Since you only need a Wifi connection to transfer data, turning on airplane mode will ensure that no other network connection hinders the data transfer.

On iPhone:

To enable Airplane mode on your iPhone, swipe up to launch the “Control Center” and tap the “Airplane Mode” icon.

On Android:

On your Android device, pull down the notification tray and click the “Airplane Mode” icon.

Once Airplane mode is active on both the device, you can easily connect your devices to the Wifi and start transferring data using “move to iOS”.

5.Turn Off Connection Optimizer

If your Android device is running the latest version (Android 8.0 or above), it’ll have a built-in “Connection Optimizer” feature. This feature is designed to automatically switch between Wifi and cellular network to provide optimal speed. However, since “move to iOS” only works over a Wifi connection, this feature will most likely interrupt the entire data transfer process.

So, before you start connecting your devices using “move to iOS”, make sure to disable the “Connection Optimizer” feature on your Android device.

Step 1 - On your Android device, go to “Settings” and click “Connections”.

Step 2 - Navigate to “Mobile Networks>Connection Optimizer”.

Step 3 - Now, disable the “Connection Optimizer” setting and manually turn-off your cellular connection as well.

6.Check Your iPhone’s Storage Space

Finally, if none of the above solutions work, there’s a huge probability that your iPhone is running low on storage space. Basically, your iPhone should have enough storage space to accommodate all the data that you’re transferring from your Android device.

In case your iPhone has low storage space, you can either delete a few files from the iPhone's storage or only transfer essential data like contacts and WhatsApp from the Android device.