How to Restore LINE Chat/Videos/Photos on Android/iPhone?

I just accidentally deleted LINE chat history on my phone. What would I do? Those chat histories mean a lot to me. How can I restore them on my phone?

- From Phoebe Channing.

Did you accidentally delete LINE chat history on your phone? Or you don't have a backup of your chat history? Don’t panic, as you can still restore LINE chat history on your device. There are several ways to restore LINE chat history.

Firstly, if you have a backup, you can restore LINE data via iCloud on iPhone and Google Drive on Android. If you don't have a backup, you can use tools like UltFone to restore LINE chat history, photos, videos, etc., in just a few clicks.

Keep reading, as this article will discuss all these methods in detail.

Part 1. How to Restore LINE Chat History On iPhone via iCloud

If you have an iPhone, you could take a backup of your LINE chats to an iCloud account linked to your device. You can back up all chats, contacts, and exchanged attachments on the same device or a new phone.

Nonetheless, to restore LINE chat history, you would require substantial storage space in your iCloud account. Moreover, if you are currently using LINE on your iOS device, taking a backup will erase the existing data. Now that you know all the prerequisites, you can follow the below-listed steps on how to restore LINE chat history on your iPhone.

Step 1: Launch the LINE app on your iPhone. Now, go to its Settings. Under settings, click the third option - Chats and select Chat history backup. Next, tap on the “Back Up Now” tab.

Here’s the backup route: Settings > Chats > Chat history backup > Back Up Now.

backup line chat history iphone

Step 2: Before proceeding, make sure you have a stable internet connection. Also, if you haven’t linked an active iCloud account with the LINE app, link your iCloud account with the LINE application.

Step 3: As discussed, you can restore LINE chat history on the same device or a new one. However, for this, you need to reinstall the LINE app. Firstly, go to LINE settings and turn on the iCloud drive feature. Also, make sure the device you are taking backup on is linked to the same iCloud account where your LINE chat history is stored.

Step 4: While you launch LINE on an iPhone where you wish to take backup on, log in to the same account as before. This step will complete the data transfer.

Step 5: As soon as you log in with the same account, the application will automatically detect the previous backup and prompt you to restore it. Tap on the “Restore Chat History” button and then you have successfully restored your LINE chat history.

Part 2. How to Restore LINE Chat History On Android via Google Drive

To restore LINE chat history on your Android device, you need to link your Google Drive account.

Before we list the steps on how to restore LINE chat history on Android, make sure you have enough free space on your Google Drive account to take the backup.

Step 1: Open the LINE application on your Android device. In the top right corner of your LINE dashboard, click on the Settings icon. In the Settings window, select “Chats”.

Here’s the backup route: Settings > Chats > Chat history backup > Back Up Now.

Step 2: Tap on the first option “Backup and restore chat history”. Now, select the Google account that you’ve connected with the LINE application.

Step 3: Select “Back up to Google Drive”. Then, wait for a few seconds as LINE takes a backup of your chat history on your linked Google account.

backup line with google drive on android

Step 5: Once the backup is complete, you can reinstall LINE or install it on another Android device. After you install the LINE application, make sure it is linked with the same Google account where you took the backup. Once you install LINE on your smartphone, go to Settings > Chats > and select “Backup and restore chat history”. (Refer to step 1 and 2)

Step 6: Now, click the "Restore" button and then you will successfully restore your LINE chat history.

Part 3. Why can’t I Restore LINE Chat History?

If you aren’t able to restore LINE chat history using our listed methods, it might be due to these reasons -

1. The Import Chat Option is Missing

From LINE version 9.1.0, LINE doesn’t have the backup and import chat history feature.

2. The Backup File was Stored on a Wrong Location

When you select “Back up all data”, the backup file is saved on an SD card or your device storage. Also, it is worth noting that if you do not select the “Back up all data” option from the “Back up chat history” option, you won’t be able to restore LINE chat history.

So, if you cannot restore LINE chat history, you have to manually move the backup file to the folder labeled “LINE backup” on the device where you are restoring LINE. If this folder doesn't exist, create a folder with the same name: LINE backup. It is recommended that you use a file managing app or connect your smartphone directly to your computer. It will help you to access the backup files easily.

3. Your Device Doesn’t Have Enough Storage Space

If your device doesn't have sufficient storage space or the specs are too low, the LINE application will freeze or crash while restoring the chat history.

So, before you restore LINE data, make sure that you have enough storage space. If not, delete the unnecessary files and restart your device before trying to restore LINE chat history.

Part 4. How to Restore LINE Chat History without Backup (Recommended)

The above-listed methods allow you to restore LINE chat history when you have a backup. But what if you don’t have a backup? What if you accidentally delete files? What if you forgot your passcode? Don’t worry, as UltFone iOS Data Recovery has your back.

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Key features of UltFone iOS Data Recovery:

  • Quickly recover data from iOS devices with/without any backup. (iTunes backup supported)
  • Recover data from any scenarios such as accidental deletion, damaged phone, locked iPhone, system failure.
  • Recover 35+file types including photos, videos.

Here’s how to restore LINE chat history without backup -

  • Step 1 Install UltFone iOS Data Recovery on your computer. Once installed, launch the application and select “Recover Data from iOS Devices”.

    ultfone ios data revovery interface

  • Step 2 Now, connect your device with your computer using a USB cable.

    connect ios device

  • Step 3 The software will automatically detect your device. Once detected, select the file types you wish to scan and tap on the “Scan” button.

    choose data type

  • Step 4 After the scan, choose the data you want to restore and select the “Recover to PC” button. Your data will get restored in a few minutes. Also, you can choose the save location on your PC where you wish to store the recovered data.

    preview ios photo

People Also Ask about Restoring LINE Chat

1. Can I restore the LINE Chat history from PC to Android?

Unfortunately, you cannot directly restore LINE chat history from your computer to your Android smartphone.

Nonetheless, you can transfer your LINE chat history from your computer after saving your chat history on Google Drive.

Here’s how you can restore LINE chat history via Google Drive:

Go to Home tab > Settings > Backup and Restore Chat History > Backup To Google Drive. Now to restore the chat on your Android phone: go to Home tab > Settings > Chats > Backup and Restore Chat History and tap “Restore”. While you restore LINE chat history, your images and stickers do not get restored. So, we recommend that you save your photos manually.

2. Can I restore LINE Chat history from PC to iPhone?

No, you cannot restore LINE chat history from Mac/PC to iPhone as there is no official feature for it.

Thankfully, you can restore the LINE chat history from your computer to an iPhone using indirect methods -

Method 1

This method requires you to open each chat, scroll to the oldest/first message and save the file in settings. To be on the safe side, make sure you can open the text file. Also, images and stickers do not get saved. Instead, you need to save the pictures manually in a gallery.

Method 2 Restore LINE Data to iPhone [Time-saving]

What if I tell you that you don’t need to go through all the hassle to transfer your LINE/WhatsApp/Viber, etc., data on your new iPhone?

Yes, you heard that right. With UltFone WhatsApp Transfer, you can restore LINE and other social apps to a new iPhone in just a few clicks. Here’s how you can restore LINE data to iPhone using UltFone WhatsApp Transfer.

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  • Step 1 Launch UltFone WhatsApp Transfer. Make sure you have connected your iPhone with your computer. From the main window, select the LINE app icon. Next, tap on “View and Restore” from the sidebar section and choose “Restore to iOS”. Then, select the iOS device you wish to restore LINE data on and hit the “Restore Now” button.

    restore line data

  • NOTE

    While you restore your LINE data on your new iPhone, the existing LINE data will get overwritten. To avoid this, you need to backup LINE chat before you restore the data. For this, log into LINE on your target iPhone before restoring the data.

  • Step 2 The UltFone program will start restoring LINE to your iPhone. Depending on the size of the backup data, restoring LINE might take a few minutes. So, please do not disconnect your device until the data is restored.

    restoring line data

  • Step 3 After the LINE backup gets restored to your iPhone, your device will restart. Once your iPhone restarts, you can check your LINE backup.

    restore line data successfully

In A Nutshell

Buying a new phone and setting it up can be tiring. Thankfully, you can restore LINE chat history and chats from other socials like Viber, WhatsApp, WeChat, among others, in just a few clicks. All you need is an iCloud or a Google Drive backup. So what if you don’t have a backup and wish to restore LINE chat history on an iPhone? Or you may need to restore all media, including photos, videos, etc., on your iOS device.

In that case, you can use UltFone iOS Data Recovery, as we have mentioned earlier. UltFone allows you to recover data from iOS devices with/without backup and also from iTunes backup. Plus, you can recover over 35 file types, including photos, videos, and WhatsApp data. Most importantly, UltFone recovers data from any scenarios, be it accidental deletion or system failure.