Real Fix for Apple ID Greyed Out Problem

The Apple ID banner in settings on my new iPhone XS has been grayed out and unresponsive since setting it up last month. Apps, notes, mail, etc are syncing fine. I’m puzzled. Any ideas?

- A user from Apple Community

Lately, one of the Apple users reported that the Apple ID banner in settings on his iPhone has been greyed out and have no clue about that.

Well, it is a common problem on iPhones. This simply means whenever you launch the Settings app on your iPhone, you can’t access your Apple ID as your Apple ID appears to be greyed out, thus making it out-of-the-way. That option doesn’t work when you click it. You may have witnessed that when tapping on greyed out Apple ID it appears to be stuck as “Verifying”. The good news is that this problem can be fixed with ease. Continue reading to learn how to fix Apple ID grayed out problem.

Part 1: Why Is Apple ID Greyed Out?

If you’re wondering why is my Apple ID greyed out in settings, then there could be several reasons behind that and which include:

  • The ability to perform changes to your account is blocked.
  • There is an issue within your device’s settings.
  • You are having a connection problem.
  • A configuration profile is installed on your device.

No matter what the reason behind facing this annoying error, the good news is that it can be fixed.

Part 2: 11 Solutions to Fix Apple ID Greyed Out On iPhone

Below we have covered all plausible fixes that can help you resolve iPhone settings Apple ID greyed out problem.

Solution 1: Check Apple System Status

Before you try the following workarounds, check the Apple System Status to know whether Apple ID services are working fine or not.

  1. 1. Go to and locate “Apple ID”.
  2. 2. Check whether it is Green or not. If it is Green, then everything is working fine. But, if not, then you have to wait for Apple to fix the issue.

    check apple status when iphone apple id greyed out

Solution 2: Update iPhone Software

Try updating your device software. If the problem occurs due to a minor glitch in your device, then simply updating your iPhone can fix the issue.

  1. 1. Open Settings app.
  2. 2. Go to "General" > "Software Update".
  3. 3. If updates are available, then download and install them.

    update iphone software to fix apple id grayed out

Solution 3: Enable Cellular Data On Your Device

You can try switching from Wi-Fi connection to cellular data as it might be possible that there is an issue in your Wi-Fi connection and that’s why you’re facing Apple ID greyed out problem.

  1. 1. Open Settings app.
  2. 2. Go to “Cellular/Mobile”>” Cellular Data”.
  3. 3. Enable the Cellular Data
  4. 4. Now, scroll down the list of applications.
  5. 5. Ensure that the Settings app is toggled on.

    enable cellular data on iphone

Solution 4: Check iCloud Backup Settings

To check iCloud backup settings, follow the below steps.

  1. 1. Open Settings app.
  2. 2. Go to “Apple ID Profile”>”iCloud”>”iCloud Backup”.
  3. 3.If the status indicates, “Restoring apps from Backup”, then try to call off or you can wait for all your applications to restore and it could take quite a long time.
  4. 4. Once it is done, your Apple ID should work normally and thus no longer show up as greyed out.

    check icloud backup settings on iphone

This method has worked for many users in fixing Apple ID or iCloud sign out greyed out problem. So, make sure to give it a try.

Solution 5: Try Airplane Mode

Airplane Mode comes in very handy to fix various common iOS problems. This method doesn’t take much time or cost nothing, so give it at least one shot.

  1. 1. Open Control Center on your iPhone.
  2. 2. Locate Airplane mode and toggle it on.
  3. 3. In a while, toggle it off.

    turn on airplane mode on iphone

Solution 6: Look At Restrictions Of Screen Time

While encountering the Apple ID greyed out problem, it could be possible that Restrictions of Screen Time were enabled. You need to remember that the ability to perform changes to your account should be enabled. So, below is how to do that:

  1. 1. Navigate to Settings app on your iPhone > Screen Time.
  2. 2. Tap on “Content & Privacy Restrictions”.
  3. 3. Enter your Screen Time/Restrictions Passcode.
  4. 4. Tap on “Account Changes”.
  5. 5. Toggle the switch from “Don’t Allow” to “Allow”.

    check screen time restrictions

This method requires the Screen Time passcode. So, what if you forgot your screen time passcode? No worries!! Use UltFone iPhone Backup Unlocker to remove screen time passcode. This program can help you do the job without erasing data or any chance in your device’s settings.

Solution 7: Reset Network Settings

For users who are wondering about why is my Apple ID greyed out, it could be possible due to a network issue. In such cases, the best thing to do is to reset your network settings.

  1. 1. Open Settings app.
  2. 2. Go to "General"> "Reset".
  3. 3. Tap “Reset Network Settings”.

    reset network settings on iphone

Solution 8: Check for Profiles Under Settings

If your school or employer manages your iDevice or uses a VPN, then it’s probably that there is a device management profile on your device. Apple calls it a supervised device.

When your iPhone is supervised, the company which owns your device can decide to install a configuration profile that manages what features your device has access to. Configuration profiles files entail settings that enable an employer to limit or restrict and control employee’s devices, which include stuff like network settings, passcode options, and much more.

Below is the process on how to check if your iPhone is supervised:

  1. 1. Open Settings app.
  2. 2. At the top of your device’s screen, look for a message letting you determine this device is managed and supervised.
  3. 3. For iOS 9 or below, locate the supervision message in “Settings”>” General”>” About”.
  4. 4. Click “Settings”>” General”>” Profile” (might even be called Profile Management, Device Management, or Profile & Device Management).
  5. 5. If there is a profile, click on it to check its details and what kinds of restrictions are set.
  6. 6.If you want to, you can delete the configuration profile. Just click the profile name, select “Remove Profile or Delete Profile” and that’s it.

    reset network settings on iphone

Solution 9: Log Out Of iCloud and Then Log In Again

You can try sign out of iCloud and then sign in back again. This method worked for lots of users with a similar kind of issue, so give it a try.

  1. 1. Open Settings app.
  2. 2. Go to “[Your Name]” and scroll down to locate "Sign Out".
  3. 3. Tap "Sign Out".
  4. 4. Enter your Apple ID passcode and click “Turn Off”.

    log out icloud and then log in to fix apple id greyed out

In a while, log in again and see if now the problem goes away or not.

Solution 10: Repair iOS System without Data Loss

If none of the above solutions has helped you fix iOS Apple ID greyed out issue on your iPhone, then we recommend you giving a try to UltFone iOS System Repair. With the help of this software, you can fix tons of iOS systems issues which include Apple ID grayed out. On top of all, it will help you fix your issue without causing any data loss on your device.

Below is how to fix Apple ID greyed out problem on iPhone using UltFone iOS System Repair. Firstly, please install this program onto a PC or Mac computer.

Free Download For Win 10/8.1/8/7/XP Secure Download Free Download For macOS 10.15 and below Secure Download
  • Step 1 Run the software on your computer, and connect your iPhone to the computer. From the main interface, select “Repair Operating System”.

    open ultfone ios system repair and choose repair operating system feature
  • Step 2 Click “Fix Now” and download the recommended firmware package for your device.

    download the latest ipsw file
  • Step 3 Upon successfully download the firmware, click “Repair Now” and let the software do its job. In a while, your device will restart and your problem will be gone.

    start to fix icloud sign out greyed out problem

Solution 11: Erase iPhone

Last workaround to fix iOS Apple ID greyed out problem is erasing your device. This method is last resort when nothing above works as it is going to wipe out everything from your device. To be on a safe side, make sure to create a backup of your important files before erasing the device.

  1. 1. Open the Settings app.
  2. 2. Go to “General”>” Reset”.
  3. 3. Click “Erase All Content & Settings”.

    erase iphone to fix apple id grayed out problem

A Last Word

That’s it. Here, we have covered each and every possible solution you can try to fix Apple ID greyed out problem on your iPhone or iPad. Among all the solutions, UltFone iOS System Repair is the only one that can help you resolve the issue with ease and no data loss.

Free Download For Win 10/8.1/8/7/XP Secure Download Free Download For macOS 10.15 and below Secure Download