There are various ways to pay your bill, simply choose your preferred option. The following Payment ways are available to our customers: Credit Card, PayPal, Direct Debit, and Fax-Credit Card, etc. Among these payments, Credit Card is highly recommended, as it is the quickest way for you to receive the license code and download link immediately after payment.
If you purchase the "Download Protection" service (Extended Download Service), you can download the electronic product version up to 24 month(s) after receipt of your payment by going to "My Account" in the Customer Care Center. Please notice that this service is not an extension of your original product and does not give you access to any additional licenses for the original product. However, this does not entitle you to download updates.
To cancel your subscription quickly, you can always contact our support team. We will respond within 24 hours on weekdays and 48 hours on holidays. You can also cancel the subscription by yourself. The steps are different on different platforms. Please click here to learn specific steps to cancel subscription.
Usually, you will receive a confirmation email within one hour after payment is cleared. This email indicates that your email has been verified, with containing registration information of your order.
If there is a VAT applied to your order and you have the privilege of VAT Exemption, please enter VAT Exemption ID at the checkout.
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